Domain security

A lock, DNSSEC and privacy: three layers against a domain being moved or hijacked.

Two things decide whether somebody can take a domain from you: the configuration on the domain itself, and how the account behind it is protected.

A hijack is rarely the registrar being breached. It is usually a reused password, one phishing email, or a transfer lock that was never switched on.

Two layers Account verification and domain-side locks
Immediate Lock and privacy are submitted at once
Traceable Key changes are logged on the account
Never held to ransom An unpaid bill is not a reason to withhold a domain

What it is

  • Registrar lock (clientTransferProhibited): while it is on, the registry refuses every transfer request. It is the single most effective protection against a hijack.
  • WHOIS privacy: replaces your details in the public record with proxy details, which removes the easiest way to target you.
  • Account-side verification: a strong password, a verified mailbox and two-factor authentication mean a stolen password is not enough.
  • DNSSEC: signs DNS answers so they cannot be altered in transit. It needs registry support and matching configuration at both ends.

How it works

01

Turn the lock on

Enable the registrar lock on the domain so transfers are refused.

02

Turn privacy on

Choose full or partial privacy where the ending allows it.

03

Harden the account

A unique password, a verified mailbox, and two-factor authentication.

04

Review regularly

Check the domain list, the contacts and the sign-in history now and then.

Registrar lock

Transfer requests are refused until you unlock the domain.

WHOIS privacy

Hide some or all of the published contact details.

Two-factor authentication

A stolen password is not enough on its own.

Sign-in and action history

Spot an unfamiliar session early.

Separate contacts

Registrant, admin, tech and billing can be different people.

DNSSEC

Sign DNS answers where the ending supports it.

Five ways a domain actually gets taken

Know the route in, then close it

  • A stolen registrar account: a reused password, a phishing page, or a mailbox takeover followed by a password reset. The answer is a unique password and two-factor authentication.
  • No transfer lock: with the lock off, a transfer code or a forged registrant email is enough to start a move. Keep the lock on.
  • A compromised registrant mailbox: the transfer confirmation goes there, so reading that mailbox is equivalent to approving the transfer. Protect it separately.
  • DNS provider compromise: traffic can be redirected without touching the registrar at all. Protect the DNS account and review the records.
  • Social engineering: somebody impersonating the owner asks support for an urgent change of email. Identity verification exists for exactly this reason.

A configuration checklist worth working through

Tick them off

ItemSettingWhy
Account passwordLong, unique, not used elsewhereReuse is the single most common cause of a takeover
Two-factor authenticationOnA password alone stops being enough
Registrar lockOn for every domainBlocks unauthorised transfers outright
WHOIS privacyOn where supportedReduces targeted phishing and nuisance contact
Registrant mailboxA dedicated address with its own 2FAIt decides whether a transfer can be confirmed
Contact detailsAccurate and currentInaccurate data can lead to suspension

If you think a domain has been compromised

Stop the damage, then investigate

  • Change the account password and the registrant mailbox password, and look for forwarding rules you did not create.
  • Check whether the domain still points at nameservers you recognise, and look for unfamiliar A or MX records.
  • Confirm the lock is still on. If it has been changed, put it back once you are sure you control the account.
  • Keep the evidence - original emails, sign-in records, DNS snapshots - and open a ticket immediately.

Changes that affect control of the account - the email address, two-factor, unlocking a transfer - go through a ticket, and identity is verified first. That step is not skipped because it is urgent.

What every order includes

Registrar lock

One switch, per domain or for a whole folder.

Privacy options

Full, partial or off, where the ending allows it.

Account two-factor

A second factor at sign-in.

Mailbox verification status

Unverified addresses restrict sensitive actions.

Sign-in and action history

So you can check for yourself.

Contact roles kept apart

One compromised mailbox does less damage.

Common questions

Can I still transfer out with the lock on?

Yes, but you have to unlock it first. The extra step is deliberate: it separates an accident from theft.

Does privacy hide everything?

Full privacy hides your personal details including your name. Partial privacy hides everything except your name. Not every ending supports it, and where it does not, the registry publishes what its rules require.

Does privacy remove my legal responsibility?

No. It substitutes proxy details in the public record. The real registrant record stays with the registrar and is disclosed when a court or a competent authority lawfully requires it.

What is DNSSEC, and do I need it?

DNSSEC signs DNS answers so they cannot be forged. It is optional. If you enable it, the registry side and your DNS provider side must match, or the domain can stop resolving.

I have lost the device for two-factor. What now?

Open a ticket and provide the identity checks. This is exactly why recovery codes should be stored somewhere you can reach without the phone.

Please note

  • Do not share one client area login between several people. Where more than one person needs access, use additional contacts with their own credentials.
  • We never ask for your password or a two-factor code by phone, chat or email. If somebody does, treat it as hostile and contact us through the client area instead.

Ready to start?

Open the page for this service and finish in a few steps. If you would rather ask first, a ticket reaches a person.