Your profile and additional contacts

Last updated 27/10/2026

Getting Started Last updated 27/10/2026
Under Account, the Profile page holds your name, company, address and phone - the details that appear on your invoices. Keep the email address current above all: invoices, ticket replies and renewal notices go there, and a dead address is how domains expire unnoticed. The Contacts page adds more people to the account - a colleague, your developer, your accountant. Each contact has their own name and email. Use it instead of sharing your own password: sharing the password shares everything, including the right to close the account.

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Send the domain, order number or a screenshot with your message and it gets resolved in fewer rounds. Account-sensitive changes go through a ticket.