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Cancelling a service

Last updated 27/10/2026

Billing Last updated 27/10/2026
Open the service and request cancellation. Two flavours: - End of billing period - the service runs until the day you already paid for, then closes. The usual choice. - Immediate - the service closes right away. Cancelling stops future invoices for that service. It does not delete your invoices or your account, and other services are untouched. Take your data first. A closed service's files and databases are removed - download what you need under Files and Databases before the end date, not after.

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Send the domain, order number or a screenshot with your message and it gets resolved in fewer rounds. Account-sensitive changes go through a ticket.