Securing your account

Last updated 27/10/2026

Getting Started Last updated 27/10/2026
Under Account you will find: - Password - change it any time. You need the current password to set a new one. - Security - two-factor authentication. Once enabled, signing in asks for a six-digit code from your authenticator app on top of the password. If someone learns your password, they still cannot get in. - Contacts - additional people (a colleague, your developer) allowed on the account, with their own details. Use a password you use nowhere else, and turn on two-factor - it is the single most effective thing on this page.

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Send the domain, order number or a screenshot with your message and it gets resolved in fewer rounds. Account-sensitive changes go through a ticket.